We have an OSV coming up and were provided with the HRSA Naming Convention for documents. Can you please provide some tips on how to implement this process correctly?

We are having a Virtual Operational Site Visit in May of 2021. Can you please tell me what the requirement is for completing the Performance Analysis Session?

What is the Citrix Share File?

Is there any way we can get a complete list of all policies that need to be board approved? We just want to make sure we are staying on top of things.

Is there any way we can get a complete list of all policies that need to be board approved? We just want to make sure we are staying on top of things.

Can you please explain what the HRSA requirements are for Basic Life Support Training for clinical staff? Are all clinical staff required to provide evidence of current certification?

We currently send all of our clinical policies to the Board of Directors for approval. Is this required? We are not sure which clinical policies must be board approved and which ones do not.

How the health center notifies patients of collection efforts that will be taken when these situations occur. So, if a patient refuses to pay, do you let patients know of resources that your health center has?

With the transition to and implementation of Virtual Operational Site Visits (VOSVs), many health centers are questioning how the FTCA section of the review is conducted and what HRSA’s expectations are regarding compliance…

A lot of health centers will provide an orientation to new members or assign a more seasoned board member as a mentor. There are various avenues for board member training…