Gathering Information for Evaluating the Sliding Fee Discount Program
One of the things that sets Community Health Centers (CHCs) apart from the rest of the health care industry is the capacity to charge patients based on their ability to pay…
Quarterly Compliance Article – Pros and Cons of Term Limits for Board Members
As health centers strive for optimal governance structures and move towards a generative functioning model, a common question is whether term limits for board members are required by HRSA…
Utilizing a Gap Analysis to Streamline Back Office Operations
A clinical gap analysis is a systematic process used to identify discrepancies between current clinical practices and regulatory requirements, best practices and standards of care. By analyzing these gaps, Federally Qualified Health Centers (FQHCs) can implement focused improvements to enhance patient outcomes…
Utilizing Patient Satisfaction to Improve Access and Quality of Care
Patient satisfaction encompasses various aspects of healthcare delivery, including the ease of making appointments, the efficiency of visits, the quality of care provided, and the overall patient experience. In Federally Qualified Health Centers (FQHCs), resources are often limited, while demand is high…
Waiving and Reducing Fees – Purpose and Impact on Patients
We recognize that many of our patients experience financial difficulty and have challenges in paying for their health care, however, the purpose of waiving and reducing fees is NOT to reduce fees for patients who are experiencing routine financial hardships in their lives.
Best Practices for Sliding Fee Discount Evaluation
Evaluating the Sliding Fee Discount Program is an area that creates challenges for many Federally Qualified Health Centers (FQHCs)
Strategies for Board Engagement
Having an engaged and committed board of directors is essential for the success and sustainability of Community Health Centers.
Exclusion Monitoring Requirements
While health centers focus on the compliance requirements required to keep/maintain federal designation and funding, both the HRSA Compliance Manual and HRSA Site Visit Protocol also describe the importance of health centers complying with local, state, and other federal requirements
Process for Implementing the Federal Poverty Guidelines
One of the things that defines Community Health Centers (CHCs) is the process of seeing patients regardless of their ability to pay…
Quarterly Compliance Article – Utilizing Benchmarks in Quality Improvement/Quality Assurance Programs
Quality Improvement/Quality Assurance (QI/QA) Programs are designed to continuously monitor and improve healthcare processes, with the ultimate goal of leading to better patient outcomes.
