Vendor and Organizational Relationship Management

Evaluating relationships and building collaborative ties with vendors, payers, local providers, and other governmental or business entities is vital for healthcare organizations. Compliatric’s relationship management solution will help your organization coordinate, collaborate, document and calculate risk associated in its relationships with external organizations to ensure comprehensive compliance. 

Business Relationship Software Features

Elevate your organizational oversight with our robust suite of features, empowering you to efficiently manage vendor relationships and ensure compliance.

Relationship Management (CRM)

Categorize organizations by relationship type and track all organization relationship details. Compliatric’s centralized activity logs records all written correspondence, live or web-based meetings, and telephone calls to document all communications with organizations.

Perform data access risk analysis to determine the level of risk the relationship possesses, including automated exclusions monitoring to warn of federally or state excluded vendors and other potentially problematic relationships.

Request and receive compliance proof through integrated vendor risk management surveys, fostering transparency and efficiency in assessing and managing compliance across your organizational relationships.

Track all related external organizational contracts, and receive warnings for missing business associate agreements through integration with our Agreements module.

Comprehensive relationship management for all of your organizations relationships from the simple to the complex.

Build and maintain strong relationships through a centralized platform to track all interactions, orders, and contracts. The system’s robust capabilities allow for detailed profiles, performance metrics and communication histories.

Vendors and Service Providers

Streamline vendor management to ensure your organization makes informed purchasing decisions, manage supply chains efficiently, and maintain compliance with healthcare industry regulations.

Compliatric can be pivotal in disaster preparedness and response with emergency management agencies. The platform allows for communication, information sharing, management of resources, and coordination of emergency services to ensure that resources can be effectively deployed.

Track referrals and non-monetary compensation provided in your organization’s outreach efforts with other providers (hospitals, labs, specialty providers, etc). These features ensure timely patient services, enhance the quality of care, and ensure provider relationship compliance.

Compliatric facilitates enhanced collaboration with payers by supporting transparent communication on payer policies, claims processing and reimbursement rates. This leads to faster resolution of billing issues, improved cash flow, and stronger relationships with payers, ultimately contributing to improved financial stability.

Support the integration of diverse health services and community resources for efficient delivery of comprehensive, culturally-sensitive healthcare solutions to address local health needs and contribute to the overall well-being of the community.

Robust tracking and reporting tools enable PACE administrators to generate comprehensive reports detailing compliance activities, areas of risk, and corrective actions taken, facilitating transparency and accountability.

Why Does My Organization Need a Relationship Management System

Regulatory Risk Identification and Assessment

Evaluate regulatory compliance and financial stability, preventing potential vulnerabilities while proactively controlling risk.

Data Security
and Privacy Compliance

Ensure HIPAA compliance in the sharing and handling of sensitive patient healthcare information (PHI).

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Third
Party
Accountability

Hold vendors accountable in the delivery of their software, cloud services, providers, and suppliers.

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Incident
Response and Recovery

Develop response plans, and communicate with affected parties, and take action during incidents involving other organizations.

Frequently Asked Questions

What is vendor risk management (VRM), and why is it crucial for businesses?

Vendor risk management is the process of identifying, assessing, and mitigating risks associated with third-party vendors. It is crucial for healthcare enterprises to ensure the security and compliance of their extended network.

Our platform provides a comprehensive solution, automating risk assessments, monitoring compliance, and facilitating efficient communication with vendors. This ensures a secure and compliant vendor ecosystem.

Yes, our relationship management solution seamlessly integrates with our agreement management solution. It provides a centralized platform for tracking contracts and communication trails with external organizations.

Absolutely, our relationship management software is customizable to adapt to the unique requirements of your organization. Tailor the system to align with specific workflows, compliance needs, and reporting preferences.

Simplify Your Vendor and Relationship Management with Ease!

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“If I had to use a spreadsheet to manage a new investigation, I could spend a whole day just notating the initial information. Then I’d spend about ten days in the course of a month copying and formatting the rest of the data into a document and attaching all of my supporting information. I can do all of that in an hour with Compliatric.”

Jennifer Theriot
Medical Compliance Officer, ASTHS
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Having Compliatric as a compliance portal has streamlined our Compliance Department at CareSTL Health tremendously. Compliatric has been a great asset to CareSTL Health and their platform is highly recommended.

Renée Jones, MHA, MBA
Chief Compliance Officer, CareSTL Health
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Compliatric has helped our organization recognize significant efficiencies in how we organize, track and report our compliance activities.  The customer support has been amazing in timeliness and quality of response and the continual development allows us to expand the scope beyond what we imagined when we first signed on.

Darrell Contreras, Esq
Compliance Officer, Millenium Health
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Everything we do in Compliatric is essential for running a primary care facility and maintaining compliance. It enables us to be organized and efficient, which impacts our performance and bottom line."

Clarissa Clinkscales
COO, Foothills CHC
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“Compliatric is a foundational piece of providing high-quality, dignified care to our health center patients, who deserve the same level of care as
anybody else. For us to do that in a safe, compliant matter is what we're all about.”
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Elena Freydin, DNP
Chief Compliance Officer, Lynn Community Health Center
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After our last site visit, I desired a better way to keep everything incrementally and accurately organized and up-to-date for our next site visit. This is when I learned about Compliatric, a web-based program that does all I wanted and so much more.

Edgar Chavez, MD
CEO, Universal Community Health Center
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“The real value of Compliatric is going forward. Now we will use the system faithfully for all our compliance activities, and we will be ready for our next site visit. We will be in a state of continual compliance.”

Dr. Kemi Alli
Former CEO, Millenium Health
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