In March 2020, COVID-19 started to affect the way FQHCs provided care. Changing the perception and the way health care is provided can normally take months to years to ensure a smooth transition. As we know, FQHCs did not have that time to adapt. Come and learn from your peers! Cabarrus Rowan Community Health Center (CRCHC), located in Concord, NC, had to adapt quickly and are now one of the state’s testing centers. Participants will learn how one health center changed their clinical practices in order to meet the care of their community and also ensured that staff was ready to provide care.
March 18th, 2026
10:00 AM PT // 1:00 PM ET
Regulators are no longer satisfied with documentation alone; they want evidence that your compliance program actively prevents, detects, and corrects risk. Investigators expect to see how issues are identified early, investigated thoroughly, corrected effectively, and monitored over time. Boards demand measurable insight, and leadership needs confidence that exposure is managed before it becomes a liability. The standard has shifted from activity to impact.