Are MAs considered OCS

We are in the process of revising our credentialing and privileging process for our clinical staff. Can you please tell us if Medical Assistants are considered Other Clinical Staff?

Managing Patient No-Shows

We are experiencing a significant increase in our patient no-show rates. Do you have any strategies for improvement?

Workforce Shortages

What are some out of the box ideas for hiring staff during workforce shortages?

Clinical Assistants as OCS

Do Clinical Assistants (Non-Licensed Staff) who perform symptom screening have to be credentialed as Other Clinical Support Staff?

Telehealth and Form 5A

We offer a number of services via telehealth. Can you please tell me where we should place these on Form 5A?