We are in the initial phases of developing our Quality Improvement Program. Can you please tell me what resources are available?

Are there any clear expectations on what is involved in the Conflict of Interest Policy?

How do we evaluate the sliding fee discount program or is it just the nominal fee?

Can you please explain what is required to demonstrate compliance with Fitness for Duty?

There are many different factors that could impact HRSA’s expectations for billing patient visits. Could you help us make sure our billing procedures are in alignment with their guidelines?

We are having a difficult time recruiting board members. Do you have any suggestions?

We are in the process of revising our Credentialing and Privileging Policy and Procedures. Can you please clarify the difference between Licensed Independent Practitioners (LIPs) and Other Licensed and Certified Practitioners (OLCPs)?

We currently have an Interim CEO and didn’t know whether the individual can just be a 1099 contractor instead of a W-2 employee because they are not permanent.

We are in the process of preparing patient samples for our upcoming Virtual Operational Site Visit (VOSV), can you please tell me what we will need to show for the samples required for “Chapter 8 – Continuity of Care?”

Can you clarify naming conventions for the multiple documents in multiple places for OSV? My understanding was that, though documents are needed in more than one place, they can be named the same.