The health center is required to ensure all staff classified as “clinical staff” have documentation of current BLS training. As outlined in “Chapter Five, Clinical Staffing,” of the Health Resources and Services Administration (HRSA) Health Center Program Compliance Manual (Compliance Manual Chapter 5), the term clinical staff includes the following:
It is important for health centers to remember the requirements for BLS training are applicable to clinical staff for all services in scope. Additionally, industry standard best practice supports the documentation of BLS training for ALL staff, and not just those providing clinical services.
Health centers should conduct a self-evaluation of compliance by answering the questions under “Element c – Procedures for Review of Credentials” in the “Clinical Staffing” section the HRSA Health Center Program Site Visit Protocol (Site Visit Protocol Clinical Staffing), as it pertains to BLS certification.
Regulators are no longer satisfied with documentation alone; they want evidence that your compliance program actively prevents, detects, and corrects risk. Investigators expect to see how issues are identified early, investigated thoroughly, corrected effectively, and monitored over time. Boards demand measurable insight, and leadership needs confidence that exposure is managed before it becomes a liability. The standard has shifted from activity to impact.