Quarterly Compliance Article – Utilizing Benchmarks in Quality Improvement/Quality Assurance Programs
Quality Improvement/Quality Assurance (QI/QA) Programs are designed to continuously monitor and improve healthcare processes, with the ultimate goal of leading to better patient outcomes.
Ensuring Board Members are Compliant with the HRSA Patient Requirements
The board of directors also must meet certain requirements; not only providing oversight but in the composition of the board.
The Importance of Reporting End-Of-Year Quality Data to the Board of Directors
Here are some reasons this requirement and best practice hold great significance, acting as the road map for the upcoming year and ensuring the delivery of high-quality care…
Initiating End of the Year Clinical Quality Improvement Efforts
As the end of the year approaches, Federally Qualified Health Centers (FQHCs) are presented with a vital opportunity to assess and enhance the delivery of quality care.
Credentialing and Privileging of Contracted and Referral Providers
Federally Qualified Health Centers (FQHCs) play a crucial role in providing comprehensive, high-quality care to underserved communities…
Improving Patient Satisfaction through Customer Service Training
Within community health centers, evaluating and reporting on patient satisfaction and patient grievances is a program requirement…
Best Practices for Presenting Financial Data to the Board of Directors
A health center’s Board of Directors have a fiduciary responsibility over the health center program. Presenting financial data to the BOD is a crucial task as it leads to informed decision-making, ensures accountability, and builds trust.
Utilizing the HRSA Form 5A Self-Assessment Worksheet
It is important to remember that a review of Form 5A should be completed on an ongoing basis. As a health center adds services and staff, Form 5A will change.
Demonstrating Compliance with Chapter 7 – Coverage for Medical Emergencies During and After-Hours
Not only does following Chapter 7 demonstrate compliance with HRSA Health Center Program Requirements, but also ensures access to medical advice 24 hours a day.
Handling Key Vacancies During an OSV
Having a key vacancy within a health center can happen at any moment; but it may be especially difficult during an operational site visit.
