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We are having a Virtual Operational Site Visit (VOSV) in a few months. Can you provide any insight regarding what the VOSV review team will want to see?
The tour is conducted much like an “in-person” tour and may not always include all three reviewers. In most cases, the Clinical reviewer facilitates the tour, although the Administration/Governance and Fiscal reviewers may ask questions specific to their areas of review. The areas of focus by reviewer include the following:
Keep in mind, the VOSV review team and HRSA Federal Representative may ask for additional information outside of the areas listed above. Health centers should utilize the guidance provided in the HRSA Health Center Compliance Manual (Health Center Program Compliance Manual) to prepare for their VOSV. Additionally, health centers can conduct a self-evaluation of compliance by answering the questions in HRSA Site Visit Protocol (Health Center Program Site Visit Protocol).