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If your health center is scheduled for an Operational Site Visit (OSV), the organization may be experiencing some concern. Adequate preparation for an OSV requires time, resources, and attention to detail that can often be anxiety provoking. Below are three misconceptions about OSVs that are important to remember, both during the preparation process and during the OSV itself.
In general, the VOSV requires more planning on the part of both the health center and the HRSA OSV Review Team, as any additional ad hoc conversations outside of scheduled sessions requires planning to virtually connect.
Regardless of the process being utilized by the HRSA OSV Review Team to conduct the OSV, the health center should follow the guidance outlined in the HRSA Health Center Compliance Manual (Health Center Compliance Manual) and HRSA SVP (Health Center Site Visit Protocol) to complete a self-evaluation of compliance. Additional resources to assist with both the VOSV and OSV can be found on the HRSA website (HRSA Site Visit Resources).