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Policies are the foundation of a health center’s operations and provide a framework to outline the organization’s position regarding a particular subject and/or issue. Policies are considered the “rules” that govern the organization, while “procedures” outline the steps to ensure compliance with the policy.
One of the key issues with policy development and implementation relates to the manner in which policies are managed. Various methods can be used, although it is important to manage policies in a way that is most appropriate for the size and complexity of the organization, while still supporting compliance with State and Federal Regulations. Some factors to consider when selecting a process to manage policies include:
Once a process is implemented, it is important to avoid some common mistakes that can not only impact compliance, but also impact the standardized delivery of quality patient care. Some common practices that can help to avoid pitfalls with the policy management process include the following:
Additional resources for policy development, implementation and management can be found at (ECRI | Trusted Voice in Healthcare)