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Due to time and unforeseen occurrences, having a key vacancy within a health center can happen at any moment; but it may be especially difficult during an operational site visit. It is important to know that a “key” position is identified by the health center as described in Chapter 11- Key Management Staff. If your health center is having a site visit and there is an identified key vacancy, it is important to complete the following:
Regardless of the vacancy, it is important to be open and honest as having a key vacancy does not necessarily result in an element being non-compliant. Health Centers can perform a self-evaluation of compliance by answering the questions in the HRSA Health Center Site Visit Protocol, Chapter 9-Key Management Staff, as well as reviewing the Health Center Program Compliance Manual.