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As health centers continue to deal with the repeated surge in COVID-19 cases, clinical performance measures continue to decline. Regardless of what other challenges health centers are encountering, the Health Services and Resources Administration (HRSA) expects health centers to maintain continuous compliance with all health center program requirements, including Quality Improvement.
A key component of a successful Quality Improvement Program is an annual evaluation. How do you do this and what do you do with the results? At the end of each year, health centers should evaluate the effectiveness of the current Quality Improvement Program. This can be accomplished by doing the following:
The annual evaluation should be a separate document that provides a summary of the previous year’s quality activities and responses to the above. This document is presented to the Board of Directors at the end of each calendar year. The results of the annual evaluation will be used as the catalyst for annual review and revision of the Quality Plan. Resources for Quality Improvement Program development can be found at ECRI | Trusted Voice in Healthcare and Clinical Quality Improvement | Bureau of Primary Health Care (hrsa.gov).