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One of the required authorities and responsibilities of a Health Center Board is “approving the selection, evaluation and if necessary, the dismissal or termination of the Executive Director/CEO from the Health Center Program Executive.” While industry best practice is to evaluate the Executive Director/CEO on an annual basis, this is NOT a HRSA requirement.
Evaluation of the Executive Director/CEO is critical to the success of the position and the health center overall. Evaluation provides the opportunity to clarify expectations, set organizational goals, improve on any identified weaknesses, and/or build on past successes. When evaluating, Board of Directors should remember to:
Failure to adequately evaluate the Executive Director/CEO can be costly, and may result in mistrust, strained working relationships, ongoing poor performance, and even staff turnover. The outcome of the evaluation is a strong affirmation of the Executive Director/CEO’s performance, which in turn provides a positive working environment for all within the health center.