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Chapter Four – Required and Additional Health Services, of the Health Resources and Services Administration (HRSA) Health Center Program Compliance Manual (Compliance Manual, Chapter Four) requires health centers that serve a substantial proportion of patients with Limited English Proficiency (LEP) to implement the following:
Additionally, Chapter Seven – Coverage for Medical Emergencies During and After-Hours (Compliance Manual, Chapter Seven) requires health centers to ensure patients in the LEP patient population:
Health centers can demonstrate compliance with ensuring access to the LEP patient population via the following methods:
Health centers can conduct a self-assessment of compliance by answering the questions outlined in Chapter Four – Required and Additional Health Services, Elements b and c (Site Visit Protocol, Chapter Four), and Chapter Seven – Coverage for Medical Emergencies During and After Hours, Element c (Site Visit Protocol, Chapter 7), in the HRSA Health Center Program Site Visit Protocol.